Luke Candle Co - Privacy Policy

Effective Date: 06/01/2023

At Luke Candle Co, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

a. Personal Information: We may collect personal information such as your name, email address, shipping address, and payment information when you place an order on our website.

b. Usage Information: We gather information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.

c. Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic, customize content, and improve navigation.

2. How We Use Your Information:

a. Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

b. Website Improvement: We analyze usage information and cookies to improve our website's functionality, user experience, and to customize content based on user preferences.

c. Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt-out of these communications at any time.

3. Information Sharing:

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

b. Legal Compliance: We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations.

4. Security: We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices:

a. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly at info@lukecandles.com

b. Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

6. Changes to Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

If you have any questions or concerns about our Privacy Policy, please contact us at info@lukecandles.com.

Thank you for choosing Luke Candle Co!